STANDARD RETURNS POLICY

Before returning an item you MUST complete and submit the following form. You still need to include a note with your name on in the returns box. 

You can indicate your intent to return within 14 days of receiving your product. You have a further 14 days after indicating your intent to return to then return your products.

In the unlikely event there is a problem with a product please contact us on 0151 548 5500 and we will try our best to help resolve the problem over the phone.

 WARRANTY RETURNS

If you wish to claim a product/part under warranty, please contact us so we can try help resolve your issue without the need to return the product/part back to us.

Please note our product(s) carry a 'return to base' warranty, meaning you are in charge of the return postage costs.

When returning a product/part, make sure to include your order details, contact details and reason for return in the packaging.  Our returns address is:

Equipmart Ltd
Kiam House
Birchill Road
Knowsley Ind. Park North
Knowsley
L33 7TD